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NAHQ CPHQ Latest Exam Answers, New CPHQ Practice Questions
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NAHQ CPHQ certification exam is designed to assess an individual's knowledge and understanding of healthcare quality management principles and practices. CPHQ exam is a comprehensive assessment of the candidate's ability to apply quality management theories and concepts in real-world healthcare settings.
NAHQ CPHQ Exam is designed to test a candidate's understanding of healthcare quality practices and principles. It covers a wide range of topics, including healthcare data analytics, performance measurement, patient-centered care, and healthcare regulations. CPHQ exam is intended for healthcare professionals who are involved in quality management, such as quality directors, managers, and coordinators. It is also ideal for healthcare consultants, patient safety professionals, and healthcare administrators who want to have a better understanding of quality and safety in healthcare.
The CPHQ Exam covers a broad range of topics related to healthcare quality, including healthcare regulations, patient safety, performance improvement, and data analysis. CPHQ exam is designed to assess the knowledge and skills necessary to manage and improve the quality of healthcare delivery. The CPHQ exam consists of 140 multiple-choice questions and is administered in a computer-based format. Candidates have three hours to complete the exam.
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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q53-Q58):
NEW QUESTION # 53
A healthcare quality professional Is facilitating the establishment of a Quality Council for an outpatient surgery center. The following positions have been selected for membership: medical director, CEO. and CFO.
Which of the following Is the most appropriate Individual to add?
- A. medical records director
- B. nursing director
- C. human resources director
- D. environmental safety officer
Answer: B
Explanation:
The establishment of a Quality Council in a healthcare setting involves the collaboration of various professionals who play key roles in the organization. In an outpatient surgery center, the medical director, CEO, and CFO are crucial members as they provide medical, administrative, and financial perspectives respectively. However, the addition of a nursing director is equally important. The nursing director brings a critical perspective to the Quality Council as they have direct involvement with patient care and can provide valuable insights into the quality of care being provided. They can also help identify areas for improvement and develop strategies to enhance patient outcomes.
Reference: For a continuous quality improvement team to be successful, who must be included on the team? person performing the process The governing body is responsible for setting policy, financial and strategic direction, quality of care, and setting goals and objectives The governing body is responsible for implementing strategies and collecting measurements of quality indicators.
NEW QUESTION # 54
Which of the following tools provides the best way to display quarterly comparisons of patient satisfaction surveys?
- A. run chart
- B. flowchart
- C. pie chart
- D. fishbone diagram
Answer: A
Explanation:
Comprehensive Step by Step Explanation:
A run chart is the best tool to display quarterly comparisons of patient satisfaction surveys. Here's why:
* Purpose of the Tools: Each of the tools mentioned in the options serves a different purpose.
* A fishbone diagram (also known as Ishikawa or cause and effect diagram) is used for root cause analysis. It helps identify, explore, and display the possible causes of a specific problem or quality characteristic1.
* A pie chart is a type of graph in which a circle is divided into sectors that each represent a proportion of the whole1. It's useful for showing simple proportional part-to-whole information, but it's not ideal for comparisons over time1.
* A flowchart is a type of diagram that represents a workflow or process, showing the steps as boxes of various kinds, and their order by connecting them with arrows1. This diagrammatic representation can give a step-by-step solution to a given problem.
* A run chart, on the other hand, is a graph that displays observed data in a time sequence1. It is an effective tool to use for displaying and analyzing the trend of data over time1.
* Why Run Chart: In the context of displaying quarterly comparisons of patient satisfaction surveys, a run chart is the most appropriate tool. It allows for the visualization of data trends over time, which is exactly what's needed when comparing patient satisfaction on a quarterly basis1. The x-axis represents time (in this case, quarters), and the y-axis represents the variable being measured (in this case, patient satisfaction). Each point on the chart represents a specific time period's data (a quarter's patient satisfaction survey results). The points are connected in the order of the time periods, creating a line that makes trends easy to spot1.
* Limitations of Other Tools: The other tools (fishbone diagram, pie chart, and flowchart) are not designed to display trends over time, which is crucial when comparing quarterly data1.
Therefore, based on the purpose of each tool and the need to display trends over time, a run chart is the best tool to display quarterly comparisons of patient satisfaction surveys.
NEW QUESTION # 55
There is an increased incidence of type 2 diabetes among patients living near a healthcare organization as compared to the state. Considering social determinants of health, which of the following strategies can be used to address this problem?
- A. Review evidence-based diabetes management protocols with primary care providers.
- B. Collaborate with local farmers' markets to make fresh produce more widely available.
- C. Set up a community-based education program about blood glucose monitoring.
- D. Educate newly diagnosed patients on diabetes disease management.
Answer: B
Explanation:
Addressing the increased incidence of type 2 diabetes through the lens of social determinants of health involves addressing broader factors that impact health. Collaborating with local farmers' markets to make fresh produce more widely available is a strategy that addresses the social determinants of health by improving access to healthy food options. This approach can help reduce the risk of diabetes by making it easier for community members to make healthy dietary choices, thereby addressing one of the root causes of the increased diabetes incidence.
* Educate newly diagnosed patients on diabetes disease management (A): While important, this strategy focuses on managing diabetes after it occurs rather than addressing the social determinants that contribute to its onset.
* Set up a community-based education program about blood glucose monitoring (B): This is also important for management but does not directly address the social determinants that lead to the higher incidence.
* Review evidence-based diabetes management protocols with primary care providers (C): This improves care quality but does not address the social factors contributing to the disease.
References
* NAHQ Body of Knowledge: Addressing Social Determinants of Health in Quality Improvement
* NAHQ CPHQ Exam Preparation Materials: Strategies for Managing Social Determinants of Health
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NEW QUESTION # 56
Sampling is a key that healthcare professionals need to develop. If a process does not generate a lot of data, you
probably will analyze all the occurrences of an event and not need to consider sampling. Sampling usually is not
required when the measure is:
- A. A rate
- B. A step by step process
- C. A percentage
- D. A strata
Answer: A,C
NEW QUESTION # 57
Which of the following tools will best help a quality professional to exhibit project activities and results?
- A. Storyboard
- B. Prioritization Matrix
- C. Value Stream Map
- D. Gantt Chart
Answer: A
Explanation:
Detailed Explanation:
A storyboard visually summarizes project activities and results, making it ideal for presenting outcomes in a clear and engaging manner.
Option A: Storyboard
Storyboards outline the project journey, including goals, activities, and outcomes, making them well-suited for displaying improvement initiatives.
Option C: Gantt Chart
Gantt charts track timelines and project schedules but do not summarize results.
References:
Quality improvement project documentation often includes storyboards as a presentation tool, as recommended in CPHQ and quality management resources.
NEW QUESTION # 58
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